Returns, Exchanges, and Cancellations

  • Damaged or defective product

    If you receive your order and it is defective or damaged, fan321.com will replace it at no cost to you.  Simply take a picture and attach it to your chat or email to support@fan321.com. Damaged/Defective items need to be reported 90 days after the order shipped out.
  • My package may be lost, what can I do?

    We're so sorry to hear that! Please reach out to us at support@fan321.com and we'll gladly assist you with the status of your order. If the package is confirmed lost, we'll gladly offer you the best solutions for your case. A package may only be considered lost once it excedes its regular shippin...
  • Returns, Exchanges, and Cancellations Policy

    What is our Cancellation Policy? This website is operated by Fan321. Throughout the site, the terms “we”, “us” and “our” refer to Fan321shop.com. Fan321 allows for order cancellation within 12 hours of order placement. What is our Return and Exchange Policy? Fan321 allows for free standard shi...